Legal
Privacy policy
Effective 26 September 2026 · INFRONIX PTY LTD · ABN 40 692 386 806
Who is responsible?
Infronix Pty Ltd (“Infronix”, “we”, “us”) operates this website. Our main office is in Melbourne, Victoria, Australia. Our group email is info@infronix.info. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where those laws apply to us.
What this policy covers
This policy covers infronix.info only. Reinsulate, Maids24, EasyMate, Tiffiny and WorkCamo may collect information on their own websites or apps under their own notices. If you book a service or create a product account, read that brand’s privacy information as well.
What we collect
This site is a static company website. We do not run accounts, payments or a stored contact database on this domain. If you email us or use the contact form, we receive the name, email address, subject and message you choose to send. Your email application transmits that content to info@infronix.info.
Our hosting provider and content-delivery systems may collect standard technical logs such as IP address, browser type, date and time of access, and the pages requested. Those logs are used to keep the site running, diagnose faults and protect against abuse.
Cookies and analytics
This website does not set marketing cookies and does not embed third-party advertising. If we later add privacy-respecting analytics, we will update this policy and identify the provider. Browser features such as language or reduced-motion preferences stay on your device.
How we use information
We use contact details you send us to reply to your enquiry, keep a record of the correspondence, and meet legal, accounting or dispute-resolution duties. We do not sell personal information. We do not use this website to profile you for advertising.
Who we share information with
We may share information with service providers who host email or this website, with professional advisers, or with a regulator or court if the law requires it. If an enquiry clearly belongs to one of our brands, we may forward it to that brand so the right team can answer you.
Storage and overseas disclosure
Email and hosting providers may store data in Australia or in other countries. We take reasonable steps to work with providers that protect information, but we cannot control every overseas law that may apply to a provider.
How long we keep information
We keep correspondence for as long as it is needed to complete your request and to meet record-keeping obligations. Technical logs are kept only for a short operational period unless a security review requires a longer hold.
Your rights
You can ask us for access to personal information we hold about you, or ask us to correct it. Send the request to info@infronix.info with enough detail for us to find the record. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
Children
This website is intended for adults dealing with a company. We do not knowingly collect information from children through this site.
Changes
We may update this policy when our practices or the law change. The date at the top of the page will change when we do. Continued use of the site after an update means you should read the new version.
Contact
Privacy requests: info@infronix.info
INFRONIX PTY LTD, Melbourne, Victoria, Australia, ABN 40 692 386 806.